Policies
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Refund Policy
At The Signature Tip, every nail set is handmade and created with care. Due to the custom and hygienic nature of our products, all sales are final.
We do not accept returns, refunds, or exchanges for:
-The customer selected incorrect sizing
Change of mind-Normal wear and tear
-Shipping delays, lost packages, or damage caused during transit
-Minor variations in design, color, or placement due to the handmade nature of each set
Please review the sizing page carefully before placing your order. If standard sizes do not fit your nails, we recommend ordering custom sizing for the best fit.
Refunds or replacements will only be considered in cases of designer error or if the wrong item was sent. If there is an issue with your order, please contact us within 48 hours of delivery and include clear photos of the problem.
Once an order has been shipped and dropped off with the postal carrier, The Signature Tip is no longer responsible for the package's condition or any shipping-related issues.
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Shipping Policies
Thank you for shopping with The Signature Tip ✨ Every set is handmade with care, and processing times may vary depending on the type of order placed.
Processing Times
-Custom nail sets are made to order and typically ship within 1–2 weeks.
-Pre-made nail sets are shipped within 48 hours of the order being placed.
Processing times do not include shipping carrier delivery times.
Shipping Responsibility
Once your package has been shipped and dropped off with the postal carrier, The Signature Tip is no longer responsible for lost, stolen, delayed, or damaged packages during transit.
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Local Pickup
Local pickup is available in Columbus only. Customers choosing this option will need to meet at a designated meetup location, as there is no local delivery available.
Please ensure you select the local pickup option at checkout if you would like to pick up your order.
Handmade Disclaimer
Because each set is handmade, slight variations in color, design placement, charms, or details may occur compared to website photos. Every set is unique and made with care 💅🏾
Taxes
Applicable taxes are calculated and applied at checkout.
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Legal Notice
All products sold by The Signature Tip are handcrafted and intended for cosmetic use only. Our press-on nails are not a substitute for professional nail services and should be applied and removed according to the provided instructions to avoid damage to natural nails.
By purchasing from this website, you acknowledge that you are responsible for proper use, application, and removal of all products. The Signature Tip is not liable for any misuse of products, allergic reactions, or damages resulting from improper application, removal, or wear.
Product images are for reference only. Because each set is handmade, slight variations in color, design, and detail may occur.
Once an order has been shipped or picked up, responsibility for the product transfers to the customer or shipping carrier. We are not responsible for lost, stolen, delayed, or damaged packages once they leave our possession.
All content on this website, including designs, images, and branding, is the intellectual property of The Signature Tip and may not be copied, reproduced, or distributed without permission.